0
0.2
0.4
0.6
0.8
1
"Clean, easy,
organized"
"professional,
excellent,
associates"
"Phenomenally
amazing"
"I really enjoyed my
experience there"
"Beautiful, cle"
"Helpful!"
"Excellent Customer
Service!"
"nice, super, cle"
"Thanks, Patient,
Shout - Great
costumer service!"
"highly, absolutely,
professional"
Strength, CVS Skincare Non-GenZ
% of max variance explained
KPI